Documenting It

What to Save, and How

Source pages, metadata, archived copies, and why cropped screenshots aren't enough.

Beyond the Screenshot

A Layered Approach

Screenshots are the foundation, but a stronger record layers multiple types of evidence: the source page itself (saved as HTML or PDF where possible), any available metadata (posting timestamps, edit histories where a platform shows them), and, where appropriate, a third-party archive of the page.

The Wayback Machine, and Its Limits

Don't Rely on Archive.org Alone

Archive.org's Wayback Machine only has a snapshot of a specific URL if that page happened to be crawled at some point, and its crawlers heavily favor major, high-traffic websites over individual social media posts, specific reviews, or personal profile pages. Assuming a defamatory post will simply "be on the Wayback Machine" if you need it later is a common and costly mistake — the vast majority of individual posts and reviews are never archived there at all. Treat archiving tools as a backup, not a substitute for your own documentation done at the time.

A Practical Checklist

What to Actually Save

  • Full-page screenshots (see How to Take Screenshots the Right Way)
  • The direct URL to the specific post, review, or profile, saved as text
  • A saved copy of the page (PDF or "save as" HTML) in addition to the screenshot
  • A note of whether the page appears in the Wayback Machine, and if so, a link to that snapshot as an additional copy
  • Any metadata the platform displays — post ID, edit history, account creation date
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